How do I check the battery life?

  1. Place your IRIS Ally in the charging dock.
  2. When fully charged, the light will change to a solid blue.
  3. Remove the device from the dock.
  4. Press the battery button for 2 seconds.
  5. Your Ally will say “battery low” or “battery OK.”

Extra Tips for a Seamless Set Up

Be sure your charging dock is not plugged into an outlet controlled by a light switch. Be sure your IRIS Ally is completely connected to the charging dock.

Videos & Manuals

Easy to follow, step-by-step video instructions and manuals for mastering your device.

Contact Us

To speak with one of our U.S. based support specialists, call:

(888) 345-5509