How do I remove the password from my voicemail?

For your security, the voicemail system requires that you enter your password every time you listen to your messages. However, if you choose, you can turn this feature off when accessing your voicemail from your cellphone.

• Using your cellphone, dial your voicemail.
• If you have new messages, you can either listen to them or press * (star) to go to the Main Menu. If you don’t have new messages, you are already at the Main Menu.
• Press 4 for Personal Options.
• Press 2 for Administrative Options.
• Press 1 for Passwords.
• Press 2 to toggle between Password On and Password Off.
• Press 1 to confirm your selection.

If this process doesn’t work for you, please contact our Customer Support team at (888) 345-5509, and we will walk you through the process.