How do I stop unwanted text messages?

To stop unwanted messages, you have two options.

First, you can remove the messaging feature from your phone by calling us or taking the following steps:

1. Log in to My Account
2. Click on the menu of the phone that you don’t want to receive text messages
3. Select "Manage Messaging/Data"
4. Uncheck "Messaging"
5. Click "Save Changes"

You can also change your phone number. Please understand that even if you remove messaging from your phone, your phone may still be able to receive text messages simply by being connected to the cellphone network. We currently have no way of completely disabling the phone’s ability to receive text messages because the cellphone system uses the same method to send necessary service-related downloads and information to your phone.