How do I track my trade-in?

You will receive email notifications to track the progress of your trade-in and see the next steps.

You can also use the self-service portal at any step throughout the process. Just go to www.asurion.com/tradein/consumercellular/status/check-status and type in your email address and transaction ID to access it.

Videos & Manuals

Easy to follow, step-by-step video instructions and manuals for mastering your device.

Contact Us

To speak with one of our U.S. based support specialists, call:

(888) 345-5509