My plan was automatically upgraded. Why did that happen and can I change back to my old plan?

You used more minutes or data than your plan allowed during the billing cycle. To guarantee you the best possible rate, we automatically upgraded you to a plan that covers the amount you used, with absolutely no overage fees. For customers enrolled in our largest data plan, access to high speed data will be reduced if the plan’s data limit is exceeded, and you will experience slower speeds for the remainder of the billing cycle.

You can change back to your old plan at the end of the current billing cycle. If you are satisfied with the upgraded plan and believe you will continue to need the additional minutes or data it includes, no action is required. You will remain on the new plan unless you choose to change it. You can always change your plan with Consumer Cellular, and with no additional fee.